Refund Policy

Aspire Renewables 30 Day Guarantee

 

Aspire Renewables is committed to ensuring customer satisfaction with our products and services. We stand behind the quality of our offerings and are confident that you will be pleased with your purchase. If, for any reason, you are not completely satisfied within 30 days of your purchase, we offer a hassle-free refund. Customers are required to pay a restocking fee which varies depending on the product purchased.

Refund Eligibility:

1. To be eligible for a refund, the following conditions must be met:
2. The product or service must have been purchased directly from Aspire Renewables.
3. The request for a refund must be made within 30 days of the original purchase date.

How to Request a Refund:

1. To initiate a refund request, please contact our customer support team at info@aspirerenewables.ca
2. Provide your order details, including the purchase date and relevant information about the product or service.
3. Our customer support team will review your request and process the refund if it meets the eligibility criteria.

Refund Processing:

1. Once your refund request is approved, we will process the refund to the original payment method used during the purchase.
2. Please allow up to 10 days for the refund to be reflected in your account, depending on your payment provider's policies.

Exceptions:

1. The 30-day guarantee refund policy does not apply to any products or services explicitly marked as non-refundable at the time of purchase.
2. Customized or personalized products may have limited or no refund eligibility.

Warranty:

1. A 365 day warranty on Aspire Renewables Workmanship 
2. Product warranties varies by manufacturer, please contact us for more information.

Contact Us:

If you have any questions or need further assistance regarding our refund policy, please feel free to contact our customer support team at info@aspirerenewables.ca